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UK Driving Test Overhaul Bars Instructors, Limits Changes

Starting 12 May, UK learner drivers must book, change or swap their own driving tests, ending instructor‑mediated bookings. The DVSA also caps test‑slot alterations to two per booking to curb tout reselling and long waits.

Elena Voss/3 min/GB

Business & Markets Editor

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A stock image of a driving instructor sat in the passenger seat of a car, handing over the keys to the learner driver who is sat behind the wheel. The learner driver is wearing spectacles, is smiling, and has short blue and purple hair. She wears a white jacket over a yellow jumper, and a pair of jeans.

A stock image of a driving instructor sat in the passenger seat of a car, handing over the keys to the learner driver who is sat behind the wheel. The learner driver is wearing spectacles, is smiling, and has short blue and purple hair. She wears a white jacket over a yellow jumper, and a pair of jeans.

Source: BbcOriginal source

From 12 May, learner drivers in the UK must book, change or swap their own driving tests, ending the practice of instructors doing it on their behalf. At the same time, the DVSA has capped test‑slot changes to two per booking.

Context

The Driver and Vehicle Standards Agency introduced the changes to shrink waiting lists that have stretched to six months in some areas and to stop bots and resellers from hoarding slots. Officials say the move also targets a black market where instructors sold their login details for kickbacks, allowing touts to resell tests at inflated prices. The agency hopes that putting control back in learners’ hands will curb abuse and make the system fairer.

Key Facts

Starting 12 May, only the learner driver can book, change or swap a test; instructors and third parties are barred from doing so on their behalf. Tests already booked by instructors before that date remain valid.

Since 31 March, each learner may make no more than two alterations to a booked slot—whether changing date, time, centre or swapping with another learner. A BBC investigation found that some instructors received monthly payments of up to £250 for sharing their official booking credentials, which touts used to bulk‑buy slots and resell them for as much as £500, far above the standard fees of £62 on weekdays and £75 on evenings, weekends and bank holidays.

What It Means

Learners will need to manage their own bookings, which could reduce reliance on instructors for administrative tasks but also requires them to navigate the DVSA online system directly. The two‑change limit may prompt learners to pick dates and centres more carefully, as extra changes now mean cancelling and re‑booking, with a refund only if cancelled at least ten working days ahead.

Industry groups warn that the ban on instructor logins could disrupt driving schools that used the service to streamline scheduling, while consumer advocates welcome the step toward curbing tout‑driven price spikes.

Watch for DVSA data on waiting‑list times and any further adjustments to the change‑limit policy as the agency evaluates the impact of the reforms.

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