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OpenAI Considers Legal Action Against Apple Over ChatGPT Integration

OpenAI says it met its product obligations but accuses Apple of insufficient promotion of the ChatGPT-Siri integration, prompting a review of legal options.

Alex Mercer/3 min/US

Senior Tech Correspondent

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OpenAI Considers Legal Action Against Apple Over ChatGPT Integration
Source: SiliconangleOriginal source

OpenAI is exploring legal action against Apple after its ChatGPT integration failed to meet subscription expectations and lacked sufficient promotion.

Context OpenAI announced a partnership to embed ChatGPT in Apple’s Siri and other iOS features, hoping to tap into Apple’s massive mobile user base. The deal was framed as a way to gain broad distribution and attract millions of new subscribers. Early reactions were optimistic, with OpenAI projecting that the arrangement could yield billions of dollars in annual subscription revenue.

Apple likened the Siri-ChatGPT link to its earlier deal embedding Google search in Safari, according to anonymous insiders. That comparison fueled OpenAI’s enthusiasm, as the prospect of reaching hundreds of millions of iOS users seemed like a major growth avenue. Executives described the move as a "leap of faith" because technical details were not fully disclosed before signing.

Users soon reported that activating ChatGPT through Siri required them to explicitly say "ChatGPT" before each request, a step not needed for other Siri functions. Additionally, the AI’s responses appeared in small windows with limited text, making the output easy to overlook. These design choices prompted OpenAI to question whether Apple was genuinely promoting the feature.

Key Facts OpenAI expected the deal to generate billions of dollars in annual subscriptions, according to an internal executive.

The primary motivation for OpenAI was to acquire a large number of customers and secure distribution within a major mobile ecosystem.

OpenAI maintains it has satisfied all product obligations under the agreement, but argues Apple has not made a genuine effort to promote the integration, citing the mandatory invocation phrase and constrained display format.

Since the launch, efforts to renegotiate the terms have stalled, and OpenAI has declined to pursue other AI collaborations with Apple. Reports indicate OpenAI is now consulting an outside legal firm to evaluate possible actions, including a potential lawsuit.

What It Means The disagreement highlights the risks when partners have divergent expectations about user exposure and revenue sharing in AI integrations.

If OpenAI proceeds with legal action, it could create a benchmark for how disputes over promotional commitments are handled in the tech industry.

Observers will watch for any formal legal filings, Apple’s public response, and whether the two companies eventually return to negotiations or part ways.

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