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Meta to Monitor Employee Keystrokes for AI Training Amid $140bn AI Spend and Layoffs

Meta implements new internal policy to monitor employee computer activity for AI training data, investing $140 billion in AI amid company layoffs.

Alex Mercer/3 min/GB

Senior Tech Correspondent

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Woman with dark curly hair, wearing tan polo neck jumper, works on a computer in an office

Woman with dark curly hair, wearing tan polo neck jumper, works on a computer in an office

Source: BbcOriginal source

Meta will begin monitoring employee keystrokes and mouse clicks on company systems. This data collection aims to train its artificial intelligence models, a move coinciding with a $140 billion AI investment and ongoing employee layoffs.

Meta, the parent company of Facebook and Instagram, is implementing a new policy to track the computer activity of its employees. This measure, involving the logging of keystrokes and mouse clicks on Meta's internal computers and applications, serves to generate training data for its expanding artificial intelligence (AI) initiatives. The company states this data will exclusively train AI agents, designed to assist users with everyday computer tasks.

Meta states it needs real-world examples of how people interact with computers to develop effective AI agents. This data collection supports a substantial corporate shift towards AI, marked by significant financial commitment. Meta plans to invest approximately $140 billion in AI development by 2026, an amount nearly double its investment from the previous year. This strategic focus on AI emerges as Meta simultaneously reduces its overall workforce. The company has already laid off around 2,000 employees this year, with further job cuts anticipated. An unnamed Meta employee described the tracking of their activities, including clicks and keystrokes, as feeling "very dystopian," especially amidst a climate of job insecurity and reduced job listings across the company.

Meta's aggressive push into AI development highlights its commitment to the technology as a core strategic pillar, even as it navigates internal operational shifts. The juxtaposition of intense data collection from its own employees and massive capital investment against a backdrop of job insecurity raises questions about corporate priorities and the evolving employee experience within tech giants. The company's future depends on its ability to integrate advanced AI into its products, and it perceives this internal data collection as a critical step in accelerating that vision. Watch for further developments in Meta's AI product launches, potential shifts in employee sentiment, and any public or regulatory responses to these data collection practices.

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